Our Reviews

What people say about us

I can fully recommend Phoenix Stairlifts.
My 81 year old father found he could no longer tackle the stairs without getting knee pain. I contacted Phoenix Stairlifts and within a week my father no longer had to suffer tackling the stairs, the service was exceptional. Mr Cherrett, Middlesbrough.

I am very impressed with the high quality of manufacture.
I am very impressed with the high quality of manufacture and am extremely glad we chose an Acorn Stairlift to install in my elderly mother’s home. Mrs L Ludlow, Epsom.

I had forgotten what it was like to not feel pain after climbing the stairs.
I'd forgotten what it was like to not feel pain after climbing the stairs, now I can sleep in my own bed, pain free once again, thanks to my new stairlift! Mrs Highfield, Thornaby-on-Tees.

Phoenix Stairlifts have given me back the independence at home that I thought I had lost.
Phoenix Stairlifts have given me back the independence at home that I thought I had lost! Its such a relief I can carry on living in my home. Mrs A Hart, Farnborough

My family are resting well now that they know I can go up and down the stairs in safety.
My family are resting well now that they know I can go up and down the stairs in safety. Mr Wood, Oxford.

The ease at which both my wife and I can operate the stairlift is a big relief.
My wife and I are getting on in years and were worried about operating our new stairlift. I had nothing to worry about, it is very easy to work and comfy too. Mr Silver, Keswick.

I am very thankful that I found a good stairlift at a fair price.
I'm very thankful that I found such a good new stairlift to replace my wife's old unreliable one and that it was installed so quickly as she is very dependent on it. Good price too compared with other companies. Mr Stokes, Kilmarock.

Installing our new stairlift has meant that we can now remain in our family home.
Installing our new stairlift has meant that we can now remain in our family home, this is such a relief as care homes are so expensive. Mr and Mrs Rees, Middlesbrough.

My Acorn Stairlift has surprised all my family at just how easy it is to operate.
My Acorn Stairlift has surprised all my family at just how easy it is to operate, I love it and my new-found freedom too! The grandchildren love it too. Mr Razid, Burnley.

I found their service and products to be very good.
I contacted Phoenix Stairlifts as I was looking for a stairlift for my elderly aunt. I found their service and products to be very good. Mr Hall, Darlington.

Very impressed with the service we received from start to finish.
The customer service we received from start to finish was very good and we now have an extremely reliable stairlift to help us get upstairs without the usual aches, pains and breathlessness. Mr Woodington, Plymouth.

A very straightforward experience.
Phoenix Stairlifts provided excellent customer service throughout the entire process. Their team was knowledgeable and attentive, ensuring that I found the perfect stairlift for my needs. The price was also very reasonable, making it an all-around great e

A very good company to deal with.
I was pleasantly surprised by the affordability of Phoenix Stairlifts. Not only did they offer competitive prices, but their customer service was exceptional. They guided me through the options and helped me choose the right stairlift for my home. I can h

A great discount on the usual Acorn price.
Phoenix Stairlifts managed to get us a 10% discount from their partner company Acorn which was a godsend. As an elderly person with just my pension and savings this made a big difference to me. Mr Bell, Newcastle.